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How To Request A Change To An Event

This guide will walk you through submitting a change request for an existing seminar or webinar.

Written by Chris Ross
Updated over a week ago

Getting Started

  1. Log into the client portal

  2. Click Calendar in the left navigation menu

  1. Locate the event you want to change

  2. Click on the event title on the calendar

A details panel will open on the right side of the screen.


Making Changes to a Seminar

1. Click the Edit Button At the bottom of the details panel, click the Edit Seminar button.

2. Update Event Details You can make changes to the following fields:

  • Date: Change the event date

  • Time: Change the event time

  • Topic: Change the topic

  • Title: Change the event title

  • Seminar Type: Change the seminar format

  • Venue Name: Update the venue name

  • Venue Address: Update the venue address

  • Meta Ads Budget: Adjust your Facebook advertising budget

  • Age to Target: Change the age range targeting

  • Presenter Name: Update the presenter

3. Update Status and Save

  • Click the Status dropdown and change it to "Updated"

  • Click Save


Making Changes to a Webinar

1. Click the Edit Button At the bottom of the details panel, click the Edit Webinar button.

2. Update Event Details You can make changes to the following fields:

  • Date: Change the event date

  • Time: Change the event time

  • Topic: Change the topic

  • Title: Change the event title

  • Webinar Type: Change between Automated or Live webinar

  • Meta Ads Budget: Adjust your Facebook advertising budget

  • Age to Target: Change the age range targeting

  • Presenter Name: Update the presenter

  • CTA Link: Update the call-to-action link

3. Update Status and Save

  • Click the Status dropdown and change it to "Updated"

  • Click Save


The following changes cannot be made in the portal:

Geo targeting: This is targeting for how your ads will be seen. For example, if you are currently targeting Dallas TX and want to target Fort Worth TX, you will need to reach out to your account manager to inquire. Targeting is set during the sales process and certain areas might not be available depending on event type.

What Happens Next

Once you click Save, a confirmation email will be sent to your inbox detailing the changes that were made to your event.

Questions? Contact your account manager for assistance.

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