If a registrant informs you that they no longer wish to attend your seminar, we can handle the removal process for you. This ensures they no longer receive reminder emails or SMS messages about the event.
How to Request a Registrant Removal
To remove a registrant from your funnel, simply:
✅ Send us a message via Intercom or
✅ Email us with the registrant’s name and email
That’s it! Once we receive your request, we’ll take care of the rest.
What Happens When We Remove a Registrant?
Once we receive your request, we will:
1️⃣ Remove them from Active Campaign – This stops all future emails and SMS reminders.
2️⃣ Update your Seminar Registrants Airtable – We’ll mark them as "Unable to attend" so you have an accurate record in your client portal.
Final Confirmation
Once we’ve completed the removal, we’ll send you a confirmation so you know the request has been processed. If you have any other questions or need assistance, feel free to reach out—we’re happy to help! 🚀