Browser and System Optimization
Recommended Browsers
Chrome (recommended)
Firefox
Safari
Edge
Avoid: Internet Explorer (not supported)
Clear Cache Regularly
Cached data can slow performance or cause display issues. How often: Monthly or when experiencing issues How: Settings > Privacy > Clear browsing data
Update Your Browser
Keep browser updated to latest version for security and performance.
Close Unnecessary Tabs
Each open tab uses memory. Close tabs you're not using.
Dashboard Loading Tips
Apply Filters Before Loading Charts
Loading full dataset then filtering is slower than filtering first.
Slow: Load dashboard → Wait → Apply filters Fast: Apply filters → Load filtered dashboard
Use Date Range Limits
Don't load "All Time" if you only need recent data. Limit to relevant date range (Last Quarter, Last Year).
Refresh During Off-Peak Hours
If running large data refreshes, do during off-peak hours (early morning, late evening).
Efficient Filtering
Start Broad, Then Narrow
Apply major filters first (Wealth Segment, Age Range), then refine.
Save Common Filter Sets
Don't recreate the same filters repeatedly. Save as "Favorite View" or "Saved Filter Set."
Remove Filters When Done
Leaving too many active filters can slow subsequent operations. Click "Clear All Filters" when starting new analysis.
Use "AND" Logic Carefully
Multiple filters with AND logic drastically reduce dataset. Be intentional about combinations.
Export Best Practices
Export Filtered Data, Not Full Database
Only export what you need to reduce file size and processing time.
Choose Appropriate Format
CSV: Fastest, for data analysis
Excel: For formatting and formulas
PDF: For sharing/presentation
Download During Good Connection
Large exports require stable internet. Don't attempt on weak WiFi.
Limit Exports to Necessary Fields
Select specific columns rather than "Export All" for faster processing.
Workflow Efficiency
Use Keyboard Shortcuts
Learn shortcuts for common actions (if available):
Ctrl/Cmd + F: Focus filter bar
Esc: Clear selection
Arrow keys: Navigate
Bookmark Frequently Used Views
Bookmark URLs of common filter combinations for quick access.
Schedule Reports
Set up automated exports/reports rather than manually generating each time.
Use Dashboard on Desktop, Not Mobile
Mobile works for quick checks, but use desktop for deep analysis and heavy filtering.
Data Management
Regular Data Updates
Keep your CRM sync current to ensure fresh data. Frequency: Weekly or after major CRM changes.
Archive Old Records
Remove or archive inactive contacts to keep dashboard lean.
Deduplicate Records
Duplicates slow performance and skew counts. Regularly check for and merge duplicates.
Troubleshooting Slow Performance
If dashboard is slow:
Check internet connection
Clear browser cache
Close other tabs and applications
Refresh the page
Try different browser
Apply filters to reduce data load
Contact support if issues persist
If exports fail:
Reduce date range
Filter to smaller dataset
Try different format
Disable pop-up blocker
Check available disk space
Best Practices Summary
✅ Use recommended browsers (Chrome, Firefox)
✅ Clear cache monthly
✅ Apply filters before loading large datasets
✅ Save common filter sets
✅ Export only what you need
✅ Keep data updated and deduplicated
✅ Use desktop for heavy analysis
❌ Don't use outdated browsers
❌ Don't load "All Time" data unnecessarily
❌ Don't export full database when you need a subset
❌ Don't leave dozens of tabs open
❌ Don't ignore duplicate records
Related Articles
3.3: Using Filters to Refine Your View
3.4: Exporting and Sharing Data
4.4: Interactive Chart Features
8.1: Common Dashboard Issues
