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Prioritizing Leads

Learn how to use Catchlight data to prioritize your outreach efforts by combining engagement scores, financial indicators, life events, and strategic fit to focus on the highest-value, most likely-to-convert prospects.

Chris Ross avatar
Written by Chris Ross
Updated over 2 weeks ago

Why Prioritization Matters

You can't contact everyone at once. Effective prioritization ensures you:

  • Focus time on highest-probability opportunities

  • Maximize ROI on business development efforts

  • Reach prospects at optimal moments

  • Balance immediate revenue with long-term potential

  • Prevent burnout from chasing cold leads

The 80/20 rule: 20% of your prospects will generate 80% of results. Catchlight helps you identify that critical 20%.

Multi-Factor Prioritization Framework

The most effective prioritization combines multiple data points rather than relying on any single metric.

The Three-Dimensional Priority Model

Dimension 1: Engagement Likelihood (Catchlight Score) How likely are they to respond and engage?

Dimension 2: Business Value (Projected Revenue + Wealth Segment) How valuable is this relationship financially?

Dimension 3: Timing (Life Events + Milestones) Is now the right time to reach out?

Highest priority: High on all three dimensions Good targets: High on two dimensions Lower priority: High on only one dimension Skip: Low on all three dimensions


Prioritization Tier System

Tier 1: Immediate Action (Contact This Week)

Criteria:

  • Catchlight Score: 75+

  • AND Projected Revenue: $10K+ (or Wealth Segment: Affluent+)

  • AND (Life Event within 90 days OR Eligibility Milestone within 6 months)

Why highest priority:

  • Will likely respond (high engagement score)

  • Financially valuable (worth your time)

  • Timely need (receptive to conversation)

Action:

  • Personal research (LinkedIn, background)

  • Customized outreach (reference specific situation)

  • Multi-channel approach (LinkedIn + email + phone)

  • Senior advisor handles personally

  • Follow up within 3-5 days

Expected conversion rate: 25-40%

Example: 48-year-old CFO (Catchlight Score 82, Projected Revenue $18K) who changed jobs 60 days ago and is approaching age 50 catch-up contribution eligibility.


Tier 2: High Priority (Contact This Month)

Criteria: Meet 2 of 3:

  • Catchlight Score: 65+

  • Projected Revenue: $7K+ OR Wealth Segment: Mass Affluent+

  • Life Event OR High Social Capital Score (70+)

Why important:

  • Good likelihood of engagement

  • Financially worthwhile

  • Some strategic value (timing, referral potential, fit)

Action:

  • Personalized outreach (template customized with details)

  • Email + LinkedIn connection

  • Associate or senior advisor

  • Follow up within 7-10 days

Expected conversion rate: 15-25%

Example 1: 56-year-old small business owner (Score 70, Revenue $9K) with no recent life events but high social capital (potential referral source).

Example 2: 42-year-old professional (Score 68, Revenue $6K) who recently purchased a home and has children entering college age.


Tier 3: Standard Priority (Contact This Quarter)

Criteria:

  • Catchlight Score: 50-64

  • Projected Revenue: $4K-$7K OR Wealth Segment: Mass Affluent

  • May or may not have life events

Why worth pursuing:

  • Moderate engagement likelihood

  • Decent financial value

  • Fill pipeline, build long-term relationships

Action:

  • Semi-personalized email campaigns (3-5 touch series)

  • Event invitations (webinars, seminars)

  • Junior advisor or team approach

  • Nurture over 2-3 months

Expected conversion rate: 8-15%

Example: 38-year-old manager (Score 58, Revenue $5K) with stable job, family, no major recent events but in wealth accumulation stage.


Tier 4: Long-Term Nurture (Automated Campaigns)

Criteria:

  • Catchlight Score: 35-49 OR

  • Projected Revenue: $2K-$4K

  • Emerging Affluent, early career, or low current value but growth potential

Why include:

  • Future potential (young high earners)

  • Fill funnel for when they grow

  • Low-cost automated nurture

Action:

  • Automated email drip campaigns (monthly)

  • Digital content offers (guides, webinars)

  • Periodic re-evaluation (score/situation changes)

  • No personal outreach until status changes

Expected conversion rate: 3-8%

Example: 28-year-old software engineer (Score 45, Revenue $2K) early in career but high income trajectory, or recent college graduate at prestigious employer.


Tier 5: Deprioritize or Skip

Criteria:

  • Catchlight Score: Under 35

  • AND Projected Revenue: Under $2K

  • No strategic value (wrong fit, low growth potential)

Why deprioritize:

  • Very low likelihood of engagement

  • Insufficient financial value

  • Better use of time elsewhere

Action:

  • Bulk email only (if at all)

  • Re-evaluate if situation changes significantly

  • May skip entirely to focus on better opportunities

Expected conversion rate: 0-3%


Advanced Prioritization Strategies

Strategic Value Adjustments

Sometimes prospects warrant higher priority despite lower scores:

Upgrade Priority For:

  • Warm referrals: Referred by existing client (trust already established)

  • Centers of Influence: High Social Capital Score (70+), potential referral source

  • Niche fit: Perfect match for your specialization (even if lower revenue)

  • Strategic companies: Employee at target organization (build foothold)

  • Geographic concentration: High-value prospect in territory you're building

Example: Catchlight Score 55, Revenue $5K would normally be Tier 3, but referred by your top client โ†’ Upgrade to Tier 1.

Downgrade Priority For:

  • Wrong fit: Outside your service model, expertise, or minimum

  • Geographic constraints: Too far for in-person service (if required)

  • Unresponsive history: Previously contacted with no engagement

  • Compliance concerns: Red flags in background


Life Event Timing Windows

Prioritize based on optimal outreach timing:

Immediate (This Week):

  • Medicare enrollment window (4-6 months before 65th birthday)

  • RMD age approaching (age 72, first RMD year)

  • Job change 1-3 months ago (401(k) rollover window)

Short-term (This Month):

  • Age 50 catch-up contributions (beginning of year turning 50)

  • Recent home purchase (3-6 months ago)

  • Recent marriage (3-6 months ago)

  • New child (4-6 months ago)

Medium-term (This Quarter):

  • Pre-retirement (2-3 years from retirement)

  • Children entering high school (college planning horizon)

  • Age 55-59 (retirement planning ramp-up)

Long-term (Nurture):

  • Young professionals (10+ years to major planning needs)

  • Recently served milestone (follow up in 6-12 months)


Capacity-Based Prioritization

Your time is limited. Allocate based on capacity:

If you have 10 hours/week for business development:

  • 6 hours: Tier 1 prospects (highest priority, personal outreach)

  • 3 hours: Tier 2 prospects (high priority, semi-personalized)

  • 1 hour: Campaign setup and automation for Tier 3-4

If you have 3 hours/week:

  • Focus exclusively on Tier 1

  • Automate everything else

Match effort to capacityโ€”don't spread too thin.


Filtering and Segmentation for Prioritization

Priority Filter Combinations

Highest Priority Filter:

  • Catchlight Score: 75-100

  • Projected Revenue: $10,000+

  • Life Event: Any within last 6 months

  • Enrichment Status: Complete

Result: Your absolute top targets

High-Value + Life Event Filter:

  • Wealth Segment: Affluent or higher

  • Life Event: Job change OR Home purchase OR Age milestone

  • Catchlight Score: 60+

Result: Wealthy individuals at planning-trigger moments

Engaged Professionals Filter:

  • Catchlight Score: 70+

  • Job Level: VP/Director or higher

  • Current Employer: [target companies]

  • Age: 40-60

Result: Engaged, successful mid-career professionals

Pre-Retiree Opportunity Filter:

  • Age: 60-65

  • Projected Revenue: $8,000+

  • Catchlight Score: 60+

Result: High-value prospects approaching complex planning needs


Creating Your Prioritized Outreach List

Step-by-Step Process

Step 1: Define Your Ideal Client

  • Minimum revenue/asset threshold

  • Target wealth segment

  • Geographic preferences

  • Niche specialization (if any)

Step 2: Apply Base Filters Filter for minimum qualifications:

  • Enrichment Status = Complete

  • Has email address OR phone number

  • Meets minimum revenue/wealth threshold

  • Geographic fit

Step 3: Score and Sort

  • Sort by Catchlight Score (descending)

  • Review top 100-200 prospects

Step 4: Add Strategic Filters

  • Layer in life events

  • Highlight referrals and warm introductions

  • Flag high social capital scores

  • Mark niche fits

Step 5: Assign Tiers Categorize each prospect into Tier 1-5 based on multi-factor assessment

Step 6: Create Action Plan

  • Tier 1: Personal outreach list (this week)

  • Tier 2: Personalized campaign list (this month)

  • Tier 3: Standard campaign list (this quarter)

  • Tier 4: Automated nurture (ongoing)

  • Tier 5: Deprioritize


Tracking and Optimization

Monitor Results by Tier

Track conversion rates:

  • Which tiers perform best?

  • Is Tier 1 actually converting at 25-40%?

  • If not, are criteria too loose or outreach approach ineffective?

Adjust prioritization based on actual results.

Re-Prioritization Triggers

Promote to higher tier when:

  • Catchlight Score increases significantly (20+ points)

  • New life event occurs

  • Warm referral introduction made

  • Client enters high-value age bracket

Demote when:

  • Multiple outreach attempts with no response

  • Score decreases

  • Discover disqualifying factor

  • Relationship goes cold

Pipeline Balance

Maintain balance across tiers:

  • Too many Tier 1: You'll never get through them all

  • Too few Tier 1: Not enough high-quality opportunities

  • Healthy balance: 20-40 Tier 1, 60-100 Tier 2, 200+ Tier 3-4 for nurture


Common Prioritization Mistakes

Mistake 1: Revenue-Only Focus

  • Problem: Chasing high revenue with low engagement scores

  • Result: Wasted time on unresponsive prospects

  • Fix: Require minimum Catchlight Score (60+) for active pursuit

Mistake 2: Score-Only Focus

  • Problem: Contacting highly engaged people below your minimums

  • Result: Win clients who don't meet business model

  • Fix: Enforce revenue/wealth minimums

Mistake 3: Ignoring Timing

  • Problem: Contacting people with no immediate planning triggers

  • Result: "Not interested right now" responses

  • Fix: Prioritize life events and milestones

Mistake 4: Analysis Paralysis

  • Problem: Over-analyzing instead of taking action

  • Result: Opportunities grow stale

  • Fix: Set simple tier criteria and execute quickly

Mistake 5: No Re-Prioritization

  • Problem: Once-and-done prioritization that never updates

  • Result: Miss emerging opportunities, waste time on stale leads

  • Fix: Monthly re-prioritization review


Quick Start Prioritization Formula

If you want a simple, effective starting point:

Top Priority = (Catchlight Score > 70) + (Revenue > $10K) + (Life Event OR Age 60-65)

Start there. Contact those people first. Refine over time.


Related Articles

  • 5.8: Catchlight Score Explained

  • 5.5: Financial Indicators

  • 5.7: Life Events & Eligibility Milestones

  • 6.2: Personalizing Outreach

  • 6.3: Timing Your Outreach

  • 3.3: Using Filters to Refine Your View

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