Signing in
Go to your portal and enter the email and password for your account. Your email is the one we set your account up with.
Forgot your password?
On the login screen, click Forgot your password? and enter your email. We'll email you a 6-digit code — not a link. Enter the code on the reset screen, then choose a new password and you're back in.
The code expires after 1 hour. If it runs out or doesn't arrive, click Resend code (or start over and request a new one). Sending a code instead of a link also avoids the old "link expired" problem, where some email security filters would open a reset link and use it up before you got to it.
Changing your password
Already signed in? You can change your password anytime under your name (bottom-left) → My Profile.
Your invite link expired
If you're a new user and your invitation link has expired, open it and choose Email me a new link — we'll send a fresh one to the same address. If it still says expired after you request another, request one more and then copy and paste the token shown below the button into your browser, and that should solve your issue.
Still stuck?
Use the Chat with us button or email your account team and we'll get you back in.